America's worst airport

[{"selector":"#anim-15774fab-2a1d-4b10-b6de-df98bbd1e1f2 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-31.249999886225726%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}]

[{"selector":"#anim-c454ac23-3fd6-4cab-b643-a23b8f8e7209 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-31.22961945131945%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] The aviation industry was impacted by the public's inability to fly during the COVID-19 epidemic.

[{"selector":"#anim-cf4e5943-1213-4724-8492-0441988dcd1f [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-31.249999886225726%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] Airlines grounded their fleets and cut staff, crew, and pilots. Businesses required government assistance

[{"selector":"#anim-71555192-a53c-4b4e-a883-e1404cd1d86b [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-56.57964003706304%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] $54 billion was paid by taxpayers. CEOs claimed that money saved the industry. Carriers reopened a few months later.

[{"selector":"#anim-af07595d-8bf4-4972-a073-27d1d52061cf [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-31.24818232126704%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] The outbreak didn't stop people from filling the planes. For airlines, there were too many aircraft and too few passengers. shortened routes. There were cancellations and delays due to a lack of crew.

[{"selector":"#anim-7563a37e-a44a-49c8-bf72-41440c672788 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-28.89169241849946%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] The growth in air travel was not adequately anticipated by airports. Customer complaints were found in J.D. Power's 2022 North America Airport Satisfaction Study.

[{"selector":"#anim-46080e41-e93e-44ed-80a2-9ff6f9bfcf92 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-28.89169241849946%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] Satisfaction with the airport dropped 25 points to 777 out of 1,000.

[{"selector":"#anim-6432d095-5a75-47f6-b1ec-d52ca07c3441 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-12.470702897273686%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] Between July 2021 and June 2022, 26,592 people were surveyed for the 17th annual study. Included passengers must have departed from a Canadian or American airport within the previous 30 days.