The Nation's Largest Coffee Chain's Newest Initiatives

Appear to Have Been Designed Specifically to Drive Away Customers

The largest coffee business in the United States—the one that has long been referred to as the nation's "third spot"—might seem incongruous.

Between home and work—has chosen to make adjustments that make the place less welcoming.

You can still get an iced coffee, a pink refresher, or a massive, custom-made slushie with coffee flavouring, for example.

But if there are no seats, outlets, or restrooms, is it really a coffee shop?

It goes without saying that I'm speaking to Starbucommunityks, a company that has handled recent blows to its reputation with class and skill.

The response of a woman to a $30 slice of cake in Paris was spot on.